Legal
Privacy Policy
This Privacy Policy explains how Ravelyqor ("we", "us", "our") collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general draft provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of the site.
1. Information We Collect
We may collect information about you in a variety of ways, including:
- Information you provide directly: such as your name, email address, phone number, company details, and any other information submitted through contact forms, lead forms, or correspondence with us.
- Automatically collected information: including IP address, browser type, device information, pages visited, time spent on pages, and referring URLs, typically gathered through cookies and similar tracking technologies.
- Information from third parties: such as data received from analytics providers, marketing partners, or publicly available sources, where applicable.
2. How We Use Your Information
We use the information we collect for purposes including:
- Responding to inquiries and providing requested information about our services
- Operating, maintaining, and improving our website and services
- Communicating with you about updates, offers, or relevant business matters
- Analysing usage patterns to improve user experience
- Complying with legal obligations and enforcing our terms
- Detecting, preventing, and addressing fraud, security, or technical issues
3. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and gather analytical data. Cookies are small text files stored on your device that allow us to recognise your browser and capture certain information.
You can instruct your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly if cookies are disabled. We do not control third-party cookies that may be set by embedded tools or analytics providers used on our site.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service providers: with third-party vendors who perform services on our behalf, such as hosting, analytics, or email delivery, subject to confidentiality obligations.
- Legal requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
- Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, where information may be transferred as part of that transaction.
- With your consent: in any other circumstance where you have given explicit permission for us to share your information.
5. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete or anonymise it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to certain exceptions
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your data in a portable format, where applicable
To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to such requests.
8. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external sites you visit.
9. Children's Privacy
Our website and services are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us so we can take appropriate action.
10. International Data Transfers
Depending on where you access our services from, your information may be transferred to, stored, and processed in a country other than your own. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch through our Contact page.